An AI agent database error wiped PocketOS records over the weekend after a coding agent deleted the company’s production database and backups in just nine seconds.
PocketOS, a software provider for car rental businesses, said the incident knocked its systems offline and disrupted customer access. The company reported that the failure occurred during a routine technical task, when Cursor, a coding agent running Anthropic’s Claude Opus 4.6 model, made a destructive decision that removed critical company data.
The incident highlights growing concerns about the risks of using AI coding agents in live production environments. While these tools can speed up development and automate complex tasks, companies must apply strict safeguards, access controls, backup protections, and human approval processes before allowing AI agents to make changes to critical systems.
PocketOS said the agent deleted the database without asking for confirmation. Founder Jer Crane said the agent later apologised when asked to explain its action.
The AI agent said it had guessed instead of verifying and ran a destructive action without user approval.
The deletion removed reservations made during the previous three months and erased new customer signups. PocketOS recovered its data two days later. Anthropic had not yet responded to the incident.
