Netflix appears to be rolling back casting support from its mobile app to newer Chromecast devices and the Google TV Streamer.
The company has not made an official public announcement about this change. However, it has updated its official support page to reflect the new policy. Over the past few days, several users have noticed the Cast icon disappearing from the Netflix mobile app. Many have shared their frustration about this change on social media and forums like Reddit.
The updated Netflix support page now states: “Netflix no longer supports casting shows from a mobile device to most TVs and TV-streaming devices. You’ll need to use the remote that came with your TV or TV-streaming device to navigate Netflix.”
Netflix quietly killed casting from phones to newer Chromecasts and Google TV Streamer https://t.co/wGSmvsnk2n
— Android Authority (@AndroidAuth) December 1, 2025The feature was previously available only to subscribers on non-ad-supported plans. The casting feature offered significant convenience. It allowed users to stream Netflix content to their smart TVs without downloading the app directly on the television.
This was helpful for users with limited TV storage. It also enabled easier navigation and search on a smartphone rather than a TV remote. According to the support page, users with older Chromecast devices or TVs that support Google Cast can continue using the casting feature.
The change specifically affects newer Chromecast models and the Google TV Streamer. This suggests Netflix is moving users toward using the native TV app controlled by its remote. The issue first gained attention on Reddit. A user reported the missing Cast icon two weeks ago, and many commenters confirmed the same issue.
Another Reddit user claimed that Netflix customer service provided an explanation. The representative reportedly stated, “if the device has its own remote, you can’t cast.” This aligns with the updated policy, which directs users to rely on their TV or streaming device remote for navigation.
