The National Database and Registration Authority (NADRA) announced on Thursday that more than 500,000 citizens utilised the official Pak ID mobile app to obtain identity documents during October and November 2025. The authority shared this milestone on its official Facebook account. This underscores the growing adoption of digital civic services.
NADRA provided a detailed breakdown of the app’s usage for the two months. Over 270,000 citizens used the application to apply for or manage their Computerised National Identity Cards (CNICs). Furthermore, more than 70,000 individuals obtained Family Registration Certificates (FRCs). Over 49,000 applied for National Identity Cards for Overseas Pakistanis (NICOPs). Additionally, more than 83,000 citizens submitted B-Form applications via the mobile platform.
پاک آئی ڈی موبائل ایپ | نادرا خدمات کے لئے لاکھوں شہریوں کا انتخاب
اکتوبر اور نومبر کے دوران 5 لاکھ سے زائد شہریوں نے پاک آئی ڈی موبائل ایپ کے ذریعے اپنی شناختی دستاویزات حاصل کیں
آپ بھی پاک آئی ڈی ایپ کے ذریعے درخواست جمع کرائیں اور گھر بیٹھے شناختی دستاویزات بنوائیں pic.twitter.com/C7ekESo0dy
— NADRA (@NadraPak) December 4, 2025Alongside the digital update, NADRA reiterated its commitment to providing accessible services for persons with disabilities across all its offices in Pakistan. The authority stated its dedication to ensuring that no individual is deprived of identity documentation, regardless of the type of disability.
Key facilities for persons with disabilities include executive-category processing without queues, wheelchair availability at offices, and priority services via special tokens. Appointment booking is available via a dedicated helpline or mobile app. A cornerstone of this initiative is the issuance of a special identification card for persons with disabilities. This card is issued free of charge for the first time. It is valid for life and features a distinctive mark. To date, NADRA has issued over 1 million of these specially marked ID cards.
Read: NADRA Urges Use of Official Pak-ID App for Secure CNIC Renewal
This dual focus on digital innovation and inclusive, on-ground service delivery reflects NADRA’s ongoing efforts. It aims to modernise public service access while upholding principles of equity and convenience for all citizens.
