The Karachi Traffic Police have established 11 facilitation centers across the city to assist citizens with the newly launched E-Challan system. The centres are designed to handle public complaints and provide information regarding automated traffic fines.
Officials stated that these centres will serve as a direct interface between the public and the traffic police, ensuring transparency and helping citizens navigate the new digital enforcement system.
The 11 centers are strategically located in different districts to cover large areas of the metropolis. Citizens can visit these centres from Monday to Saturday, between 9:00 am and 9:00 pm.
The complete list of E-Challan facilitation centres includes:
- SP East Traffic Office near Munawar Chowrangi, Gulistan-e-Jauhar
- SP West Traffic Office on Hub River Road
- SP Central Traffic Office near Nazimabad driving license branch
- SP Malir Traffic Office near Quaidabad Chowk
- Police Facilitation Center, Korangi Road near McDonald’s
- Traffic Section Secretariat, Aiwan-e-Sadar Road
- Traffic Section Sadar, main Shahra-e-Faisal
- Traffic Section Preedy, Preedy Police Station
- Traffic Section Ferozabad, Nursery main Shahra-e-Faisal
- Traffic Section Shahra-e-Faisal, Drig Road
- Traffic Section Korangi, Brookes Chowrangi, Korangi Industrial Area
The faceless E-Ticketing System was officially inaugurated earlier this week. At the launch ceremony, Sindh Chief Minister Murad Ali Shah stated that the system aims to eliminate human interference and favouritism in traffic enforcement.
“Traffic violations will now be detected automatically through advanced cameras,” he explained, emphasising the goal of promoting justice, transparency, and accountability.
How Karachi’s E-Challan System Works
The automated process begins when a camera detects a traffic violation. The system automatically identifies the vehicle’s number plate, and the data is sent to the excise office.
A formal challan is then generated, complete with photographic evidence. The vehicle owner receives a printed copy via courier and an SMS notification on their mobile phone. The message includes details of the fine, the nature of the violation, and penalty points. A QR code in the SMS allows users to view color images of the violation.
Read: Punjab Safe Cities Authority Urges E-Challan Verification for Used Vehicle Transactions
The system initially monitors 18-20 key traffic violations, including:
- Not wearing a helmet or seat belt
- Wrong-way driving and signal violations
- Speeding and one-wheeling
- Illegal window tints and ignoring lane discipline
First-time offenders will receive a warning and must sign an undertaking. For a second violation, fines for both offenses must be paid. A 50% discount is offered for payment within 14 days, while the full fine is due within 21 days. After 21 days, the fine doubles.
The system also includes accountability measures; traffic officials will receive a 15% share of the challan revenue, but those found issuing false challans will face a 30% penalty. The Citizen-Police Liaison Committee (CPLC) has been involved to ensure system-wide accountability.
