The Punjab Safe Cities Authority (PSCA) has launched a modern complaint tracking portal for its Helpline 15 on March 3, 2025.
The innovative tool promises quicker, more transparent resolutions for complaints, keeping citizens informed about their concerns.
The real-time system covers complaints filed through:
- Virtual Women Police Station
- Virtual Center for Child Safety
- Virtual Center for Minorities
Users get a unique username and password to monitor their complaint’s progress anytime at https://feedback.psca.gop.pk/. Not happy with the outcome? Citizens can submit feedback or escalate issues directly through the portal. PSCA encourages everyone to use this service for faster assistance.
Boosting Public Trust
The 15 complaint tracking portal aims to make public service centers more accountable. Whether it’s a safety issue for women, children, or minorities, the system ensures complaints don’t get lost in the shuffle. “It’s about giving people control and clarity,” a PSCA official noted.
Read: Karachi Police Launches Police 15 Karachi App to Enhance Citizen Safety
The 15 complaint tracking portal marks a leap forward for Punjab’s public services, empowering citizens with real-time updates. Ready to check your complaint? Visit the portal now and experience a new level of transparency!
