The inDrive courier scam in Pakistan case has led the ride-hailing platform to block more than 80,000 accounts after an organised fraud targeted courier riders nationwide.
According to the company, scammers allegedly posed as commissioned military officers and persuaded riders to transfer money through digital wallets under false pretences. Some victims reportedly lost over Rs30,000.
Following multiple complaints, inDrive launched an internal probe and filed a formal complaint with the National Cyber Crime Investigation Authority (NCCIA) in Islamabad.
inDrive stated that it registered FIRs and shared behavioural data with law enforcement authorities. This cooperation reportedly helped identify and arrest several suspects, who are now in judicial custody.
The company said fraudsters created fake profiles using military ranks and selected drop-off locations near cantonment areas. This tactic was designed to create a false sense of authority and urgency.
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Riders were asked to transfer money via JazzCash or Easypaisa before handing over parcels. After receiving the funds, suspects allegedly blocked further contact and disappeared. The case remains under investigation.
How the Scam Worked
According to inDrive, the organised scam relied on impersonation and digital payment requests. By claiming official status and using strategic locations, fraudsters gained riders’ trust.
Once the payment was made, communication was cut off. This pattern prompted the company to take swift action, including suspending accounts and enhancing monitoring.
The platform emphasised its commitment to rider safety and said it continues to cooperate with authorities to prevent similar incidents.
Digital wallet fraud has become a growing concern in Pakistan’s gig economy. Experts often advise users to verify identities and avoid transferring funds until parcel details are confirmed.
inDrive reiterated that official processes do not require riders to transfer personal funds to customers before delivery. The company urged users to report suspicious activity immediately through in-app channels.
Authorities are continuing to investigate the case as part of broader efforts to curb cyber-enabled financial crimes in the country.
