OpenAI’s ChatGPT experienced significant outages that impacted users, its video tool Sora, and its developer API. The disruption began early Tuesday and affected millions who rely on the AI chatbot for work and education. By June 11, OpenAI had restored most services; however, voice mode still faced lingering issues.
The outage started around 5:30 a.m. on June 10, with Downdetector reporting nearly 2,000 user complaints at its peak. Users encountered errors and access issues across ChatGPT, Sora, and the API. OpenAI confirmed the problem, identifying “elevated error rates and latency” as the cause. By midday, partial recovery was noted, but full resolution took until early June 11.
OpenAI posted on X, assuring users that engineers worked swiftly to restore normal operations after pinpointing the root cause.
We are observing elevated error rates and latency across ChatGPT and the API.
Our engineers have identified the root cause and are working as fast as possible to fix the issue.
For updates see our status page: https://t.co/oUGSSyltRU
— OpenAI (@OpenAI) June 10, 2025ChatGPT’s integration into daily life amplified the effects of the outage. HR Dive data shows workplace usage doubled in the past year, while a Pew Research survey found 25% of US teens use ChatGPT for academic support, up from 12% in 2023. The disruption, alongside similar issues with Zoom and X in 2025, highlighted the risks of relying on digital tools for productivity and learning.
OpenAI’s engineers worked through the night, achieving full recovery for most users by early June 11, though voice mode continued to experience errors. The company’s transparency, including regular X updates, helped manage user expectations. OpenAI’s focus on resolving the issue quickly underscored its commitment to reliability amid growing demand for AI services.
The ChatGPT outage joins a series of tech disruptions in 2025, affecting platforms like Zoom and X. These incidents raise concerns about the stability of cloud-based tools critical to global operations. As AI adoption accelerates, companies like OpenAI face pressure to ensure robust infrastructure to support millions of users.
