Dwight Jackson, a Detroit resident, has initiated a lawsuit against the Shinola Hotel, accusing it of racial discrimination in its hiring process.
Jackson alleges that despite applying several times for a receptionist position from January to April 2024 and possessing relevant experience in hospitality, he did not receive an interview invitation. However, after he modified his resume in April to feature a name typically associated with white individuals, he quickly secured an interview.
Jackson’s lawyer, Jon Marko, highlighted that his client’s qualifications remained unchanged except for the name alteration. Marko provided CNN with Jackson’s resume, which clearly shows his extensive experience in front desk roles at other prestigious Detroit hotels.
The lawsuit argues that the Shinola Hotel’s actions violate Michigan’s Elliott Larsen Civil Rights Act. It cites Jackson’s being overlooked for interviews when using his real name but approached several times under the assumed name. “To be denied a job in 2024 in your hometown because of your skin colour not only affects your economic status but deeply impacts your mental well-being,” Marko explained to CNN.
Confrontation and Corporate Response
After attending the interview under the altered name, Jackson confronted the hotel management about their decision-making process, alleging racial bias in rejecting his initial application. Following this confrontation, he was informed that he was no longer considered a suitable candidate.
Anna Stancioff, senior corporate director of PR & Brand Communications for Sage Hospitality Group, which operates the Shinola Hotel, responded to the allegations. “We take these allegations very seriously and stand against discrimination. Our commitment is to create an inclusive workplace where everyone has equal opportunity to succeed. We strive to cultivate a workforce that mirrors the community’s diversity,” she stated to CNN.
Moreover, Marko mentioned to Detroit News that his firm has received numerous inquiries from the public concerning the case, adding that others who feel discriminated against by the hotel are welcome to join the lawsuit.
